RESOURCES CUSTOMIZE QTY

DEDICATED RAM per MB HKD 0.0001 / Hour / MB
(powered off @ HKD 0.00005 / Hour / MB)

DEDICATED STORAGE per GB 0.0021 HKD / Hour / GB
(powered off @ HKD 0.001 / Hour / GB)

DEDICATED CPU per vCore 0.0983 HKD / Hour / vCore
(powered off - no charge)

DEDICATED IP 0.0700 HKD / Hour
(powered off @ HKD 0.0700 / Hour)

ADDITIONAL ITEMS
  • BANDWIDTH IN Free
  • BANDWIDTH OUT HKD 2.6 per GB
  • AUTOSCALE Free
  • LOAD BALANCER Free
  • BACKUP STORAGE HKD 0.0014 per GB
  • 99.9% UPTIME GUARANTEE
    Keep your website available all the time for your business, earn your customers’ trust and retain your customers for life with our 99.9% uptime guarantee.
  • 24 X 7 X 365 TECHNICAL SUPPORT
    No matter where you are, or what time of the day, our technical team is there 24×365 to resolve any issues. You have multiple options to reach our techsupport such as phone, email, and live-chat, to make it convenient for you.

Support

We offer Basic Support at no additional cost. For Managed Support, the cost is an additional HK$ 450/month per Virtual Machine. Read more in the support tab below for what is covered in Managed support.

  • Features
    • INSTANT DEPLOYMENT
      Deploy your Cloud Virtual Machine within seconds of placing your order
    • BUILD MULTIPLE CLOUD VIRTUAL MACHINES
      With your single sign on account, you can create multiple Virtual Machines; each with its own RAM, Storage, CPU, Operating System and unique configurations.
    • VIRTUAL MACHINE IMAGE
      Save your Virtual Machine image into a template that you can use to deploy additional Cloud Virtual Machines – on demand, and instantly.
    • AUTOSCALE ON DEMAND
      Need more resources for short intervals of time? Enable Autoscale to add more RAM and HD, on demand, as required, without any hassle. We provide Autoscale feature at no cost so your application can scale instantly.
    • CLUSTER AND LOAD BALANCER
      Deploy your Application on a cluster with a Load Balancer. We provide a Load balancer for you FREE of charge so that you can distribute your web application load on demand.
    • OPERATING SYSTEM TEMPLATES
      Choose from a wide variety of Linux and Windows Operating System Templates when deploying your Virtual Machine.
    • DASHBOARD / SERVER PANEL
      When you signup, you will have access to your dashboard where you can deploy Virtual Machines, manage your virtual machines (start/stop/resize), monitor your resource usage and much more.
    • AUTO-BACKUP
      Your Virtual Machine image can be automatically backed up on a daily or weekly basis. You can configure your schedule as well as take snapshots of your Cloud VM image anytime.
    • PAY-AS-YOU-GO
      You pay for what you use. If you have deployed your Cloud VM, then you will be charged on an hourly basis, as per your usage.
    • EXCELLENT CONNECTIVITY
      Excellent connectivity within Asia and into China as well as to Europe and USA.
    • 99.9% UPTIME
      High Availability and Redundancy gives you a 99.9% uptime guarantee backed with our Service Level Agreement.
    • LOW SIGNUP CREDIT
      Try with confidence, only HK$300 low signup credit when you sign up for the first time. You can use the full HK$ 300 for paying for your usage at the end of month.
    • HIGH AVAILABILITY INFRASTRUCTURE
      We offer top-notch servers at our Tier 4 data center with full redundancy on our servers. This means that there is pretty much no downtime; and in case of any server issues you will immediately be migrated to our standby servers.
    • POWERFUL API
      We provide access to our Cloud APIs to help you manage your Cloud Virtual Machine directly from your application. This is ideal for SaaS Application providers who can deploy, scale, start/stop, and manage their VM instances with our feature-rich APIs.
    • LOCAL LAN IP
      If you deploy more than one Cloud Virtual machine, you can set up your own Local LAN with your multiple VM’s. This implies FREE bandwidth between your multiple VM’s. Further, you can deploy your VM securely without any access to the Internet which is ideal for Database applications with sensitive data.
  • FAQ

    What Virtualization do you use?
    For our Flexi Cloud Servers, we use XEN as our virtualization technology.

    What are the Operating Systems I can install? Can I upgrade the OS?
    For our Flexi Cloud Servers, we provide multiple flavours of Linux Operating System (CentOS, Ubuntu, Fedora, Debian, Redhat) and Windows Operating System (Windows 2008 Server – Web / Standard / Enterprise).
    Your Cloud Virtual Machine is created with your choice of Operating System and you can modify or install any system files as per your requirement. You can also upgrade the operating system as you need.

    Can I customize my Virtual Machine Resources?
    YES! That is the highlight of our Flexi Cloud Server. After you sign up, we will provide you access to a Control Panel to manage all your Virtual Machines. From the Control Panel dashboard, you can specify your own resources such as RAM, SAS Disk Space, CPU, and Operating System; and within seconds your Cloud Virtual Machine will be deployed.

    How many Virtual Machines can I create?
    From your Control Panel, you can deploy as many VM’s as you like; each with its own customized resources such as RAM, SAS Disk Space, CPU and Operating System.

    Operating System Licenses
    For Linux Operating System, there is no license cost from our side, and you will have to obtain your own license from Redhat.
    For Windows Operating System, prices are inclusive of License cost on an hourly basis.

    Can I manage my Virtual Machines?
    YES! With your control panel you can manage all aspects of your Cloud Servers.

    • Create Virtual Machine / Destroy Virtual Machine
    • Start/Stop/Restart/Suspend Virtual Machine
    • Resize / Rebuild
    • Manage Backups
    • Manage Autoscale Options
    • Manage Network Configuration and Firewall
    • View Resource Usage
    • Migrate / Password / SSH Keys

    How do I know my monthly usage?
    From your Control Panel, you can see resource consumption for all your Virtual Machines even if they have been destroyed or disabled. You can monitor CPU usage, RAM Usage, Storage, Backups, Bandwidth and much more. We keep data for up to 3 months so you can always view historical data for earlier months.

    What is the USP about your Flexi Cloud Servers?
    Apart from complete customization of resources and hourly billing on a pay-as-you-go usage, you can also setup Autoscale configuration, which can add more resources on demand, automatically. You can also set up your own Load Balancer (for a minimum of two virtual machines) so you can balance your website load when you have heavy traffic. You can also setup your own backup and take snapshots. And off course, once you have configured your VM with the right settings, Operating System and application, you can save your Flexi Cloud Server into a VM image which you can deploy over and over again to another Virtual Machine Instance!

    Do you have API that I can interface my SaaS application with?
    YES! We have a whole list of API functions that you can use to deploy Cloud Servers as well as manage them. This is perfect for SaaS application providers or Resellers if you would like to bundle our Cloud Hosting VM’s with your Application. For more details on using our API, Contact us.

    When and how do I get billed?
    For our Flexi Cloud Servers, we will bill you based on your usage at the end of month. You will receive a bill totalling all your Hourly Resource Usage (RAM, CPU, Storage, Bandwidth, Backups) in the month for all your deployed Flexi Cloud Servers.

    Why is the HK $300 signup amount required if you only charge based on usage?
    For the first time signup of your account, you need to pay HK$ 300 as a signup credit. The HK$ 300 will be used completely for credit and this can be deducted from your bill at the end of the 1st month.

    Why don’t you offer 14-days-money back guarantee like your other products?
    Instead of the 14-days-money back guarantee, we are offering a full HK$ 300 credit to your account when you signup.

    Can I get a trial account for your Flexi Cloud Servers?
    YES! We can offer you a trial account. Simply fill out this form and submit to us to evaluate your trial application.
    Trial Account

    How can I test the Bandwidth?
    You can download a 10MB file to test our speed.
    Download Test File

    What is your Uptime and Service?
    We deploy all our servers on high-availability infrastructure. This means that we can offer you a 99.9% uptime guarantee to make sure that your Flexi Cloud Servers are running well. We also have redundant Cloud Server Host Servers for failover in case of any issues with our main server. We take pride in the quality of our service and will respond to all your queries promptly.

    What kind of Support is included in your Flexi Cloud Servers?
    We provide Basic Support and Managed Support for our Flexi Cloud Servers.

    With Basic support we make sure that your control panel is working fine and that your virtual machines can be deployed. Due to your full root access and the configurations you make, we cannot make sure that your virtual machine is running fine.

    With Managed support, we also include help in configuring system level settings and help with some application configurations. We do not support coding or programming of your application. We can also help troubleshoot problems you may be facing when you deploy your application on your Flexi Cloud Servers.

    More Questions?
    If you have more questions you can:

    All this is just great! What do I do next?
    We are confident you will be satisfied with our Flexi Cloud Servers. Your next step is to simply signup now and deploy your Cloud Server in a matter of seconds!

    Signup Now
  • Infrastructure

    We are one of the few web-hosting providers in Hong Kong that offers dedicated cloud servers. We have been continuously investing in high-tech facilities and top-notch servers so that we can provide reliable, high-speed and high-performance Internet Services to our customers.

    Data Centre
    Our servers are co-located in Hong Kong at Equinix, a leading provider of enterprise-level Data Centers across the globe. Equnix is equipped with the latest technology to ensure the availability of your servers is never compromised. By combining redundant, high-speed internet connections with uninterruptible power supply (using backup generator sets), we deliver performance, reliability and security at an affordable price.

    • Reliability – Safeguard infrastructure in highly secure data centers delivering a 99.999% uptime record
    • Scalability – The widest worldwide availability of 6 million square feet and growing to ensure scalability
    • Global Reach – The broadest footprint of 90 data centers across 35 key markets in 4 continents
    • Choice – The greatest aggregation of 600+ networks to ensure performance and offer the power of choice

    Reliable Connectivity
    Our Data center has over 90 Points of Presence including Hong Kong, China, Asia, Europe, and USA

    • 1/10 Gbps Network
    • 24 x 7 Basic Server (uptime/downtime) Monitoring
    • Extensive Public and Private Peering
    • Data Centers Connected Via High Speed Links
    • Multiple links for Redundant Network Connections

    Facility

    • 24 x 7 Remote Hand Request
    • 24 x 7 Reboot or Power Cycle on Request
    • Redundant Power Supply
    • Secured Cabinet Doors
    • Multiple N+1 parallel-redundant UPS system
    • Redundant Environment Control Air-conditioning System
    • UPS Backup Generator Set with 72 Hours Re-fuelable Supply.
    • Cables across top and alternate Hot-and-Cool Aisle for regulated air-flow

    Effective Fire Protection
    In addition to smoke and heat detection devices, our data centre is equipped with fire-fighting systems to protect against fire hazards. We use Fire Master 200 (FM200), a gas-based Fire Suppression System that utilizes Halon and can extinguish a fire in 10 seconds or less without creating any harm to electrical equipment. The pre-action dry-pipe sprinkler system is installed to provide a strong backup to FM200.

    Steadfast Air Conditioning
    Any computer facilities require air-conditioning to prevent malfunctions caused by overheating. The data centre strictly controls the temperature and humidity within the location using redundant cooling towers, so that all facilities can run properly at all times. Furthermore, our Data Center has hot and cool aisles for regulated Air-Flow

    Stable Power Supply
    The premier power system deployed eliminates the risks of service interruption due to power outage. The centre is equipped with redundant (N+1) Uninterruptible Power Supply (UPS) System, 1-hour battery backup and N+1 Diesel Generators with full load capacity. A HVAC system provides appropriate airflow, temperature, and humidity to provide optimum conditions for equipment operation and to minimize downtime due to equipment failure.

    Security

    • Biometric system with fingerprint recognition, PIN access and CCTV surveillance
    • Secure Facility with Strict & Limited Access to Data Center
    • Secured Cabinet Doors

    For more details of our Data Center, visit Equinix Hong Kong

  • Support

    We provide Basic Support and Managed Support for our Flexi Cloud Servers.

    With Basic Support, we make sure that your control panel is working fine and that your virtual machines can be deployed. Due to your full root access and configurations that you make, we cannot make sure that your virtual machine is running fine.

    With Managed Support, we also include help in configuring system level settings and help with some application configuration. We do not support coding or programming of your application. We can also help troubleshoot problems you may be facing when you deploy your application on your Flexi Cloud Servers.

    We provide Email Support 24 hours, 7 days a week.

    You can login to your customer Portal to send us your support request. Or, if you have registered with us, you can email us directly on support@vpshosting.com.hk.

Guarantee

No matter when or where you are, our technical team is always ready to solve your issues 24 x 7 x 365! You could easily contact us via phone, email and live chat for any assistance regarding technical issues.

  • 24 X 7 X 365
    TECHNICAL SUPPORT

    No matter where you are, or what time of the day, our technical team is there 24 X 7 X 365 protection to resolve any issues. You have multiple options to reach our techsupport such as phone, email, and live-chat, to make it convenient for you.

  • 99.9% UPTIME

    Ensure your website is available all the time for your business, earn your customers’ trust and serve your customers better, with our 99.9% uptime guarantee. We offer 24 x 7 x 365 real-time monitoring to keep your website performing at its optimum best.

  • 14-DAY MONEY
    BACK GUARANTEE!

    No questions asked! We offer our new customers an unconditional 14-day Money Back Guarantee if you`re not satisfied.

Our Partners

  • APNIC
  • Equinix
  • Cisco
  • Plesk
  • Virtuozzo
  • Intel
  • Dell
  • Microsoft